Privacy Policy

This privacy policy explains how SIA "MATTENGO" (hereinafter — "Mattengo", "we") collects, uses, stores and protects your personal data when you visit our website or use our services. We process personal data in accordance with the EU General Data Protection Regulation (Regulation 2016/679, hereinafter — GDPR) and the legislation of the Republic of Latvia.

Please read this policy carefully. By using our website or providing us with your personal data, you confirm that you have read the terms of this policy.

Kontroles personas (datu pārziņa) kontaktinformācija: SIA "MATTENGO", reģistrācijas nr. 40203776891, PVN nr. LV40203776891, Latvija, Jelgava.

For data protection matters, you can contact us by email: info@mattengo.com.

We process only the amount of personal data necessary for handling your request and providing our services:

• identification data — first and last name;
• contact information — email address, phone number;
• information you include in your request — company name, message, the service you are interested in;
• technical data — IP address, browser type and device information to ensure the website works.

We use your personal data only for the following purposes:

• to receive your request, reply to it and prepare an offer;
• to communicate with you about cooperation, projects and their execution;
• to conclude and perform contracts, as well as to fulfil accounting and statutory obligations;
• to ensure the website's operation and security.

We do not use your personal data for automated decision-making or profiling that produces legal effects for you.

We process your personal data based on:

• the conclusion or performance of a contract when you order our services (Article 6(1)(b) GDPR);
• legitimate interests — business development and replies to your requests (Article 6(1)(f) GDPR);
• your consent where it is required, for example for sending newsletters (Article 6(1)(a) GDPR);
• juridisko pienākumu izpildi, piemēram, grāmatvedības dokumentu saglabāšanu (GDPR 6. panta 1. punkta c) apakšpunkts).

We do not sell or disclose your personal data to third parties for marketing purposes. We may share data only with trusted service providers who help us operate — such as website hosting and email delivery providers — solely for processing necessary for our business.

All service providers operate under concluded agreements and the applicable data protection rules. If data must be transferred outside the European Economic Area, we ensure appropriate safeguards.

Our website uses cookies to ensure its proper operation and improve the user experience. Cookies are small text files that your browser stores on your device.

You can allow, restrict or delete cookies in your browser settings at any time. Please note that disabling some cookies may cause certain website features to stop working.

We keep your personal data only as long as necessary to achieve the purposes of their processing:

• request data — up to 1 year after last contact if cooperation was not started;
• contract and accounting documents — the period set in the legislation of the Republic of Latvia;
• other data — as long as the relevant processing purpose applies or until you withdraw your consent.

Under the GDPR you have the following rights:

• to receive information about how we process your personal data;
• to access your data and receive a copy of it;
• to request the correction of inaccurate data;
• to request the deletion of data ("right to be forgotten");
• to restrict processing or object to it;
• to request data portability;
• to withdraw consent at any time if the processing is based on consent;
• to lodge a complaint with the Data State Inspectorate (www.dvi.gov.lv) if you believe your rights have been violated.

To exercise any of these rights, email us at info@mattengo.com. We will reply within 30 days of receiving your request.

We apply technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. Access to data is granted only to authorised persons who process it for work purposes.

We may update this privacy policy. The current version is always available on this page. In case of significant changes, we will inform you through our website.

If you have questions about this privacy policy or data protection, write to info@mattengo.com — we will be happy to reply.